Gemstones Parcel Precious & Semi-Precious Gemstones Diamonds, Gemstones & Cubic Zirconia (CZ) Wholesale Loose Diamonds - Brilliants
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Topaz Sky-Blue
Topaz Swiss-Blue
Topaz White
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Tourmaline Pink
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Synthetic Crystal Glass
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1. Do you have a Money-Back-Guarantee ?
2. My goods are damaged, what shall I do ?
3. How do I send my goods back to EuroGem.biz ?



Question: Do you have a Money-Back-Guarantee ?
Answer: Yes, we offer a 14-Days-Money-Back-Guarantee. If you are not satisfied with your goods, just send them back within 14 days after receipt of goods and you will get a full refund of your articles.



Question: My goods are damaged, what shall I do ?
Answer: We request you to tell us informations about the damaged articles via e-mail. We will do our best to find a very good solution for you. You can be sure not to pay for unexspected low-quality articles or damaged goods.



Question: How do I send my goods back to EuroGem.biz ?
Answer: Please send your goods back to our office with full insurance. You have to take over the shipping fees.



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